SeaPort-e Quality Assurance Program
Sumaria Systems is a CMMI® Level III appraised and ISO 9001:2008 certified defense contractor. Throughout its 30+ year history, Sumaria Systems has been dedicated to providing quality services to its government customers.
Our CMMI® Level III appraisal indicates that Sumaria is performing at a "defined" level. At this level, our processes are well characterized and understood, and are described in standards, procedures, tools and methods. Sumaria's set of standard processes, which are the basis for Maturity Level 3, are well established and have been continually improved over time to provide the highest levels of service to our customers.
Our ISO 9001:2008 certification is evidence of Sumaria's commitment to continuous quality. ISO 9001:2008 is an international standard issued by the International Standards Organization (ISO) that specifies quality management system requirements for any organization that needs to demonstrate its ability to consistently provide products or services that meet customer and applicable regulatory requirements and aims to enhance customer satisfaction.
Both our CMMI® appraisal and our ISO certification have been confirmed by an independent, accredited management systems registrar. We continually enhance our QA programs to ensure the highest levels of service in all the government programs and projects we support.
Customer benefits resulting from our CMMI® Level 3 and ISO 9001:2008 quality programs include improved customer satisfaction, faster response times to customer issues, improved staff retention and motivation, and increased efficiency and productivity due to effective and repeatable processes.